Politique de remboursement

If you change your mind (or for any other reason), you are able to return your item within 30 days after receiving it. The item should be unused and have original packaging. You will be responsible for paying the return shipping fee, and we suggest you insure the package in case it gets damaged or lost in transit. 

For all Vêtements items, the return policy is 14 days. 

For all returns, please contact us directly to obtain your Return Authorization (RA) number. A return form will be sent to you that should be included with your returned item. Please note that we do not accept returns without the RA number. 

If the item was not received, or damaged while it was being shipped to you, please contact us directly within 2 days after it has been received (or supposed to be received). 

Please allow 10 days for your return to be processed. Once we examine the package, you will get a full or partial refund, based on the condition of the returned item.

Gift cards are not refundable or redeemable for cash, cheque or credit. 

Please note - eBikes and special order/custom made items cannot be returned. We do not refund the original shipping fee cost.

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